Frequently Asked Questions
Everything you need to know about our modern home essentials.
Where do you ship your products from?
All noo.ma products are designed and manufactured in Poland, and shipped directly from our central warehouse in Europe to ensure the highest quality control.
What is your return policy?
We offer a 100-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
How long does shipping usually take?
Shipping times vary by location, but most orders within the EU arrive within 5-7 business days. International shipping typically takes 10-14 business days.
Are your furniture pieces easy to assemble?
Yes, we prioritize smart design. Most of our furniture features tool-free assembly or requires only basic tools, which are included in the package along with clear instructions.
What materials do you use for your furniture?
We use high-quality, sustainably sourced materials including FSC-certified wood, recycled steel, and durable powder coatings to ensure longevity and environmental responsibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible financing options.